They may not ever have written a real letter--seriously. And the form of writing a letter may not be one of the "higher-order concepts" that the K-12 establishment is keen on these days.
You would rather not know.
I have to consciously remind myself to begin emails with any sort of salutation, and I have never found a satisfactory form of formal address for letters or emails - 'Dear so-and-so' feels too personal - they're NOT dear to me, or I'd have forgone formal salutations entirely!So yes, your student may be unfamiliar with letter-writing, or dithering between "Dear Bob", "To Bob", "Hi Bob', etc.
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